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News & Events

 

 

3-1-1 Project

DiNi currently has an on-going contract with Information Technology & Telecommunications for New York (DoITT) together with their technology partners Unisys, Adtech and Verint to provide a Workforce Management (WFM) solution and maintenance for the NYC 3-1-1 Program.

 

The project initiation for DoITT was done by a team of DiNi Consultants after presenting an initial system overview to educate all participants in the implementation process on the functionality of the licensed products and options. After submission, DiNi provided the Configuration Solution Design including Business Configuration, Technical Architecture, Environment Plan, and Technical Configuration of the hardware and software for the Work Force Management (WFM) installation and maintenance.

 

After completion of hardware and software installation and testing, DiNi will be conducting courses on a Train-the-Trainer approach to prepare 3-1-1 staff to complete their ongoing training.

 

 

DiNi Communications Achieves Cisco Customer Satisfaction Excellence

 

DiNi Communications achieved the Cisco Channel Customer Satisfaction Excellence Star, which is the highest distinction a partner can achieve within the Cisco Channel Partner program. DiNi was recognized for Customer Satisfaction Excellence in the Cisco Partner Locator with a special star indicator representing the achievement.

 

Channel Customer Satisfaction Excellence Assessment was based upon the customer satisfaction results captured in the Cisco Partner Access Online Tool.

 

 

401K Center

DiNi Employees are granted the opportunity to enroll for their '401K' (retirement plan). They can always check their 401K by visiting www.401k.com.